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Messages - RMS

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great!! Thanks for reporting back.

Questions & Troubleshooting / Re: warp tool problems
« on: September 11, 2014, 09:15:41 PM »
the Warp tool is failing, but we can't tell. The solver we use is just returning (0,0,0) or (infinity,infinity,infinity) for all coordinates, and we haven't handled these cases.

Try remeshing the area you are trying to warp, that may help.

Questions & Troubleshooting / Re: new tool
« on: September 11, 2014, 09:13:52 PM »
hrm...yes that clearly is showing some problems. Can you send me this file, to meshmixer at ? I would like to use it for testing, if you don't mind...

Questions & Troubleshooting / Re: Meshmixer working slow
« on: September 11, 2014, 09:11:34 PM »
Some tools in meshmixer are multi-threaded, but there is no way to automatically make it use more of your CPU for tools that are not. Unfortunately many mesh processing operations are very difficult to parallelize.

Questions & Troubleshooting / Re: shader problem
« on: August 29, 2014, 07:11:19 PM »
Sorry, we have some problems with the shaders in 2.5 (an intern made some changes and we cannot test every GPU configuration - we rely on the users for that...)

It should be fixed in the next update.

Questions & Troubleshooting / Re: new tool
« on: August 29, 2014, 07:09:45 PM »
For now this is just a visualization tool, it doesn't do anything else yet. If your mesh is very small, or has lots of thin areas, then it will show you lots of highlights ("balloons"). Basically the idea is to identify areas that are too thin to 3D-print.

I would be curious to see a screenshot of your model, and know its dimensions...perhaps you have found a bug.

When you click one, it should select that area. You can manually thicken it in various ways, for example by using the Offset tool with smooth transition.

(We will improve this tool in the future, so that there is a one-click thickness repair...)

It may be the case that Toshiba does not actually provide updated drivers, and you have to download them from Intel directly (I assume you have an Intel embedded GPU). The reason they do this is that they have "certified" a specific driver for that laptop, and they don't do this for each update that the GPU manufacturer releases.

Worth a shot, anyway. Here is Intel's driver download site:

yikes!! Wish I would have looked at this post earlier - I have been at siggraph and then on vacation. This is due to some hacks we put in to deal with the crashes when using coverflow mode in the Finder. So we traded one problem for another...

Bug Reports / Re: Scene disappear if deleting nothing, unable to undo.
« on: August 25, 2014, 09:53:40 PM »
I believe we fixed this in mm 2.5. Well, "fixed" in that you cannot delete the last object in the scene.

Bug Reports / Re: Half-sphere select option broke things
« on: August 25, 2014, 09:51:27 PM »
yes, updating your graphics card drivers is probably necessary.

If you want to restore the original selection tool, delete your meshmixer.ini file (c:\users\<username>\AppData\Roaming\Autodesk\meshmixer.ini

Questions & Troubleshooting / Re: Version 2.5 Hotkeys
« on: August 25, 2014, 09:49:47 PM »
hi rayray, do you mean the Analysis tools (Inspector, that sort of thing?)
You get to them by clicking on Analysis in the left bar, that will show a secondary menu with the different analysis tools.

perhaps your object is extremely small? Try the Units/Scale tool under analysis to see what physical size it is. Screenshots would help.

some users have this problem, it has always been a graphics card issue. So perhaps try updating your drivers. There are some basic instructions on Adobe's website:

Questions & Troubleshooting / Re: Remesh vs Make Solid
« on: August 25, 2014, 09:42:04 PM »
yes, the make solid does a voxelization followed by a simple voxel-to-mesh conversion ("marching cubes"). Then it does some mesh reducing (ie edge collapses).

Questions & Troubleshooting / Re: Win 7 64 MM crashes on print
« on: August 25, 2014, 09:39:21 PM »
if you can remember what you did, that would be helpful for us to know. Many other people are having problems like this...

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